UCAS is at the heart of connecting people to higher education.
UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers.
We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do.
Led by Dave Penney, Chief Communications and Marketing Officer. This broad business unit and incorporates the following functions:
• UCAS Media education and industry Sales
• Education and Industry Marketing
• Digital Marketing Operations
• Events
• Partnerships
• Apprenticeships
• Public Affairs, Press and Communications
• Insights
The business unit is set up to deliver against the objectives of UCAS charity and operate UCAS Media (UCAS’s commercial subsidiary) to help fund UCAS’s charitable operations. For the charity, our objective is to provide everyone with the information, advice and guidance they need to make informed decisions on their next steps. We deliver on this via our media ecosystem which consists of information, advice and guidance on ucas.com, our social media feeds across various channels, email, live events and webinars,
For UCAS Media, our business objective is to generate revenue through paid collaborations with higher education providers who wish to improve their position in the market, and commercial brands who want to reach students. All brands wishing to use our media ecosystem and insight services must align with our framework. All profits generated are gift aided to UCAS the charity and in turn fund the charitable objectives, such as our recent announcement that students in receipt of free school meals will no longer need to pay the UCAS application fee.
To help clients achieve their strategic objectives by providing excellent relationship management, service &
support. Building and maintaining professional customer relationships (Brands Direct and through Agencies),
identifying value-based solutions to fit the needs of the business, and to deliver targeted revenue for a portfolio
of high value accounts within an assigned segment.
Key accountabilities:
- To achieve a set revenue target (personal and team) by selling a value-based solution to maximise ROI for
the customer and maintain long term relationships.
- Managing your individual accounts, sales plans and activities to ensure we are demonstrating true value
and customer advocacy whilst working within the customer framework, with a commitment to visit clients once a week
- Actively develop a deep understanding of the customer decision makers’ strategies, priorities and needs and maximise the opportunity with customers, using unique relational insights to drive growth and deliver real value partnerships with clients.
- Have a solid understanding of our propositions to prospect and develop client relationships.
- Understanding of competitor products and propositions and stay abreast of industry trends.
- Analyse impact from intelligence on sector & competitor activity and provide feedback to senior
management and Product teams.
For full job description - please see role profile attached.
12 Month Fixed Term Contract
Up to £35,000 + Sales Incentive Scheme
- Purpose-driven work in a charity-led organisation connecting people to education and opportunity
- Internal training, mentoring, and access to industry-recognised certifications through our development academies
- Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts
- 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave
- Everyday wellbeing support through Perkbox, offering discounts and wellness tools
- Onsite facilities including a subsidised gym, café, and free parking at our Cheltenham office
- Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders
- Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond
Attachments
Attachment
Key Account Manager (Industry) RP.pdf (346 Kb)
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