UCAS is at the heart of connecting people to higher education.

UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers.

We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do.

The purpose of our People and Change team is to motivate and mobilise our people to deliver organisational change, enabling us to stay ahead of customer expectations and provide exceptional service. We aim to create an environment which brings together diverse thinking, passion and expertise to work together in delivering our mission and strategy. We shape the culture and ways of working,  identify and hire the right capabilities and talent, help people use their strengths and potential to learn and grow, and measure and monitor success so we know our work is having a positive impact. We want UCAS to be a great employer where colleagues are enabled to reach their fullest potential and our team is at the heart of this ambition.

At UCAS, we are passionate about developing our talent and strive to attract, develop, and retain the best people. Our Talent and Development Team is at the centre of ensuring our staff thrive in the workplace, through an innovative and forward-thinking approach to development, supporting UCAS’ ambition of becoming an employer of choice

The key purpose of the role is to provide learning and development consultancy to the business, with a focus on designing and delivery of solutions that support a wide range of business needs.

You will have the opportunity to work across the entire Talent and Development offer, supporting our management development programs, our various career academies and our core talent and development offer. This will include working with individuals from senior management and staff across a wide range of professional disciplines, to design and deliver learning interventions.

Key accountabilities:

• Work with the Talent and Development Business Partner and Academy Lead to design and deliver learning and development interventions

• Delivery of learning and development initiatives in relation to the UCAS development portfolio, in line with planned delivery schedule.

• Provide learning and development solutions to complex issues, taking ownership for the design and delivery.

For full job description, please see role profile attached.

• Experience of design and delivery of complex business need into learning and development solutions.

• Ability to engage with senior managers and take situations and translate into learning interventions.

• Familiar with coaching and mentoring principles, providing 121 coaching and group engagement sessions.

• Considerable experience of working within in learning environment and business partnering with managers and senior leadership teams

• Confident communicator and influencer, both verbally and written.

• Excellent planning and organisational skills.

• Highly proficient/demonstrating advanced capability using Microsoft PowerPoint, Excel, Word and Outlook.

• Adept at thinking on your feet, using your initiative, and making decisions.

• Resilient, flexible, and able to work under pressure when required.

• Collaborative team player with the ability to engage and work effectively with a range of stakeholders.

• Committed and reliable – taking personal accountability and acting with integrity.

• Agile – able to adapt to the changing needs of the business and OD function.

• A healthy self-awareness, with a growth mindset and ability to receive and respond to feedback.

• A quick learner, self-motivated with a passion for learning and development.

• Customer-focused.

• Experience with Learning Management System & e-Learning platforms

• Coaching experience and /or qualification would be desirable.

Salary - £32,000 -12 Month Fixed Term Contract

• Purpose-driven work in a charity-led organisation connecting people to education and opportunity

• Internal training, mentoring, and access to industry-recognised certifications through our development academies

• Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts

• 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave

• Everyday wellbeing support through Perkbox, offering discounts and wellness tools

• Onsite facilities including a subsidised gym, café, and free parking at our Cheltenham office

• Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders

• Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

 Studies have shown that some groups of people are less likely to apply to a role unless they tick every box. At UCAS we recognise that talent comes in various forms and we are committed to delivering a fair and equitable recruitment process where applicants have an equal opportunity to demonstrate their skills. So, if you think you have what it takes, but don't necessarily meet every single point on the job description, please still apply.

If you have any questions and would like to find out more about the role before applying please email the Talent Acquisition team via careers@ucas.ac.uk and one of us will be in touch